Service Resources
The Latest Service Blogs
Stay up to date with practical insights, service tips, maintenance guidance, and industry expertise from the MDI team.
NPS 2024
December 18, 2024We are thrilled to announce that MDI has achieved an exceptional Net Promoter Score (NPS) of 93%! This outstanding score reflects the deep trust and satisfaction our customers have in our products and services, indicating their strong willingness to recommend us. What Does This Mean for You? Exceptional Service: Our unwavering commitment to quality and ... Read moreRead Article
Special Olympics Athletes to Explore Careers through Virtual Reality at Inclusive Work & Resource Fair
July 4, 2024On Saturday, June 22, MDI’s Unified Work team provided Special Olympics athletes with a unique opportunity to explore various career paths through virtual reality. This event took place at Stillwater Area High School as part of the Special Olympics Minnesota 2024 Inclusive Work & Resource Fair hosted at the Summer Games. An Innovative Approach ... Read moreRead Article
From Volunteering to Leading, MDI has Been Key to My Career Success
May 30, 2024By: Steve Reinardy On Saturday, May 18, I was proud to graduate from the Partners in Policymaking class from the Minnesota Governor’s Council on Developmental Disabilities that I’ve been taking for the past eight months. Full of top-notch, A+ speakers, this class taught people how to be an effective advocate when talking to leaders who ... Read moreRead Article
Andriel Dees Joins MDI Board of Directors
May 30, 2024Andriel Dees, Vice Chancellor for Equity and Inclusion, Minnesota State System Education: Hampton University, William Mitchell College of Law Minneapolis-based nonprofit manufacturer MDI is excited to announce the appointment of Andriel Dees to its Board of Directors. In this role, Andriel will provide guidance and oversight to the organization as it carries out its mission ... Read moreRead Article
Common Questions About MDI Services
Kitting and assembly services combine individual components into complete, ready-to-ship products or kits. Manufacturers use these services to streamline packaging, reduce internal labor demands, and improve consistency. Work often includes assembly, labeling, inspection, and final packaging.
Manufacturers typically outsource kitting and assembly when internal teams are at capacity or labor is hard to hire. Outsourcing also makes sense when work is repetitive, labor-intensive, or not core to production. It helps maintain throughput without adding headcount.
Outsourcing shifts labor-heavy work to a dedicated production partner. This reduces overtime, burnout, and reliance on temporary staffing. Internal teams can focus on core manufacturing tasks while maintaining output.
